Lead product Manager – Chat Commerce

Record Keeping Transaction Platform

Geekhunter is hiring on behalf our client: an application designed to digitize the physical record keeping books by enabling micro and small enterprises to record their sales, expense and cash transactions at ease using their smart phone.  The company is a hyper fast-growing startup built by serial Entrepreneurs; such as Fabelio founder, ex-Freecharge, ex-Lazada, ex-Sephora; in Indonesia. It is backed by Sequoia Capital (backing Traveloka, GoJek, Tokopedia, Airbnb, etc.) and other prominent investors and founders like Patrick Walujo (Northstar Ventures, early GoJek investor), Sandeep Tandon (Freecharge), Jitendra Gupta (Citrus Pay).

Our client helps business owners simplify their business and, down the line, bring this large unbanked population to the banking ecosystem through innovative and customer-centric digital banking solutions. Launched in December 2019, the platform has onboarded 5,000,000+ merchants on its platform in the first 8 months since launch, making it the fastest growing SME focused startup in Indonesia.


  • Attractive salary and other benefits
  • Private Medical Insurance
  • Flexible working hours
  • Awesome working culture and multinational team
  • Working tools provided

Job Descriptions

What will you work on?

  • Develop the product strategy and roadmap for a chat commerce product
  • Mentor and lead the product team, while assigning clear areas of responsibility for each team member
  • Own the key overall business metrics for the product carve out specific objectives for your team
  • Drive roadmap, implementation in collaboration with engineering and UX/UI peers, making trade-offs, anticipating staffing needs, risks, and ensuring frequent and clear communication
  • Constantly explore areas for implementation of product best practices across the org
  • Own key product pieces end to end including writing product specs, driving cross-functional execution, and sharing insights and results throughout the company
  • Build effective machinery for gathering product insights from customer interviews, competitive benchmarking, and data analysis
  • Use outcome estimation to prioritize the Product Backlog and maximize the value delivered to users and the business
  • Help define processes and implement Agile best practices to continuously improve sprint Planning and Sprint Management

Job Requirements

  • 6+ years’ of experience in the product management space, with a solid/proven experience in Chat/Messenger platforms
  • Has a proven track record of owning the end-to-end product development lifecycle, including ideation, development, testing, and launch
  • Has experience designing, running, analyzing, and interpreting experiments (A/B tests, multivariate tests)
  • Has strong customer empathy for Indonesia’s SME markets and experience translating customer needs/feedback into actionable
  • Can communicate effectively, influence without authority, and align a cross-functional team towards a common goal
  • Is detail-oriented with superior organization skills and the ability to effectively manage multiple priorities, projects, and deadlines
  • English and Bahasa Indonesia is a must

Nice to haves:

  • Experience in UX design
  • Experience in software development
  • Experience using tools such as CleverTap/Optimizely, Mixpanel/Amplitude, Tableau
  • Ability to analyze data using SQL, Python, and/or other programming languages

How to Apply:
Send your CV to recruiter’s email who contact you OR to recruiter@geekhunter.co OR

To apply for this job email your details to recruiter@geekhunter.co